Maya HTT Safeguards Atlassian Cloud Data with HYCU: Reducing Risk, Saving Time

Maya HTT, a pioneering engineering software Global company operating in North America, United Kingdom and France, is renowned for innovative solutions in simulation, AI, and digital twin technologies. As Maya HTT shifted from Atlassian Data Center to the cloud, protecting essential documentation and collaboration data became paramount. Their Jira Software, Jira Service Management, and Confluence platforms housed vital engineering knowledge, customer collaboration records, and project data—assets critical for business continuity and compliance.

Facing limited and cumbersome solutions from other vendors, Maya HTT’s IT leadership searched for a partner who could deliver fast, reliable, and easy-to-manage data protection. "We weren’t looking for a vendor who saw us as just another small account. We needed a partner who’d have our back," said Jonathan Bieber, Director of IT and CISO at Maya HTT.

After hands-on testing, HYCU R-Cloud stood out for its simplicity, comprehensive features, and outstanding customer support. Maya HTT implemented HYCU to protect Atlassian Cloud instances, including Jira and Confluence, with automated, policy-driven backups. This approach lets Maya HTT securely retain documentation, recover deleted data quickly, and stay compliant—without the limitations of Atlassian’s native recovery tools.

“With HYCU, we have peace of mind. It just works. That’s exactly what you want from backup,” Jonathan Bieber noted. He especially valued HYCU’s responsive support, collaborative approach, and fast resolution to API-related challenges during rollout.

Since adopting HYCU R-Cloud, Maya HTT:

• Eliminated blind spots with continuous Atlassian Cloud backups
• Enabled one-click restores for projects, issues, and attachments
• Freed IT staff to focus on strategic initiatives
• Benefited from a support team that listens and acts quickly

Maya HTT plans to expand their use of HYCU to protect additional cloud resources like GitHub, Azure, and Salesforce. Wherever their data evolves, HYCU remains their trusted partner, ensuring their valuable information is always safe, accessible, and compliant.