Customer snapshot
Industry: Cybersecurity and Software Technology
Location: Helsinki, Finland with global offices.
Key Platforms: Atlassian Cloud applications (Jira, Confluence, Jira Service Management), GitHub.
Objective: Modernize their Atlassian data protection strategy with a simple, automated, and reliable backup and recovery solution purpose-built for SaaS applications, and that could improve ISO 27001 readiness and compliance governance.
The Challenge
For F-Secure, Atlassian Cloud applications are central to how teams operate and collaborate. Jira supports task tracking and execution across nearly 70% of teams. Confluence serves as the organization’s knowledge base. Jira Service Management enables service delivery across IT, HR, and other functions. GitHub powers core engineering workflows.
Despite this reliance, backup and recovery for Atlassian data lacked structure and consistent reliability. This created a gap as F-Secure worked to meet ISO 27001 requirements. The absence of a formal, auditable disaster recovery process became a critical concern.
They needed:
- A solution that could move them from best-effort recovery to a structured, policy-driven approach aligned with both operational and regulatory expectations.
- A partner that could grow with them and their data protection needs over time.
HYCU Solutions
Eficode, a leading Atlassian Platinum Solution Partner in Europe, worked closely with HYCU and F-Secure to identify and implement the right data protection strategy for their Atlassian environment.
With HYCU R-Cloud, F-Secure was able to:
- Implement automated daily backups with on-demand flexibility.
- Enable granular recovery of individual items and full datasets.
- Establish a clear, repeatable disaster recovery process aligned with audit requirements.
- Strengthen security and compliance with encryption, data residency options, and controlled storage.
Results
Deployment was fast and straightforward, supported by HYCU’s customer success team. Within a short time, F-Secure moved from manual processes to a fully operational, policy-driven backup environment.
- Improved ISO 27001 Readiness and Compliance: established a formal disaster recovery capability for Atlassian Cloud, with documented processes and demonstrable recovery workflows.
- Operational Simplicity and Reduced Overhead: The IT team no longer spends time maintaining scripts or troubleshooting processes. Instead, backups run consistently in the background, allowing the team to focus on higher-value initiatives.
- Faster, Granular Recovery: the team can quickly resolve issues without restoring entire datasets, reducing disruption and recovery time.
- Stronger Disaster Recovery Posture: Disaster recovery is now a defined, repeatable process that supports business continuity across critical systems.
