iManage Backup and Continuous Access, On Your Terms

Your most critical documents live in iManage

Contracts, client documents, case files, and deliverables all sit in one place. Human error, insider actions, third-party failures, automation errors, and cyberattacks can all put that data at risk.

There is a second risk that gets less attention: your data being unreachable rather than lost. A cyberattack or a temporary service disruption can cut off access without deleting anything.

iManage takes responsibility for keeping its cloud service secure, protected, and available. Protecting what you put on it, and building your own resilience around it, stays with you.

For a 200-attorney law firm billing at a typical rate of $1,145 an hour, two hours of inaccessible data represents roughly $458,000 in billable time alone.

Keep your data safe and in your hands

Keep critical data protected
A deleted workspace, a corrupted document, or a ransomware event. Recover exactly what you need in a single click, with no support ticket and no scripts.

Automate the work
Set backup policies once and let them run. Policy-driven, set-and-forget protection covers your iManage data around the clock.

Your copies, your storage
Backups sit off-site in cloud storage you own. Immutable, encrypted, and under your control at all times.

Built for compliance
Meet retention, residency, and governance requirements by storing and processing data where and how you need to.

Encryption in transit and at rest
Choose between HYCU-managed keys or your own customer-managed encryption keys.

Protect billable time
Every hour data is missing or unreachable is an hour nobody bills. Protection keeps revenue and client commitments intact.

A second, independent path to your documents

R-Serve gives every user continuous access to their documents if the primary path to iManage is not available. It runs in your own cloud and stays available at all times, so client work carries on while service restoration proceeds.

R-Serve draws on the protected copy R-Cloud maintains, which retains document metadata and security attributes. Access within R-Serve is scoped to the documents each user owns and operates in iManage. Administrators get full library visibility. Everyone else reaches what they already own and operate.

Users download what they need and work locally. Work returns to iManage once the primary system is back.

  • Ready before you need it
  • Your cloud, your control
  • Access scoped to what each user owns and operates
  • Every sign-in and download logged
  • Get back to work in minutes