Extend Your Solutions and Drive Success
Why Partner with HYCU? You know how compelling Nutanix, F5, Citrix and Microsoft are. That’s why you bet your business on them. We did too.
Comprehensive Protection – As the only purpose built back up and data protection for Nutanix, we provide additional opportunities for you to increase your Nutanix opportunities and provide more powerful and reliable solutions to your customers.
Growth and Profitability – HYCU is 100%-channel focused across the organization. We are committed to our Partners’ profitability, sustainable growth and deal protection. Our partner programs include deal registration, sales incentive programs and marketing programs. We can’t win unless you do.
The Only Way is Up
HYCU provides the technology and speed you need to grow business sky-high.
Train in the a.m., sell in the p.m., close before the next sunrise.
Our products fit hand-in-glove with your strategic hyper-converged solutions.
Gain more leverage to win more business in the hyper-growing hyper-converged and security markets.
Reap the rewards with easy deal registration that boosts your margins.
Access to HYCU demo environment and NFR licenses to set up your own demo environment
Sales and technical support
One-on-one live webinars for each product and support from our technical experts to help you close deals
Free access to the latest marketing collateral and opportunities for co-hosting special events
Free access to sales presentations, online webinars, competitive analysis, online trainings
Frequently Asked Questions
If you forgot your personal credentials for download page, please fill out a form and submit a question.
If you are using Citrix MP releases provided to your company by HYCU, then MP will work without Platinum license.
The following Management Packs don’t require license:
- XenApp MP v. 1.45.32
- StoreFront MP v. 1.7.26
- NetScaler MP v. 126.96.36.199
- Provisioning Services MP v. 1.15.21
- XenServer MP v. 2.22.48
- ShareFile MP v. 188.8.131.52
If you are using XenApp & XenDesktop MP v. 184.108.40.206 (or older) you will have to do license activation. Licensing procedure is same as it has been.
License activation process:
First, install the product and create a license request file. Go on HYCU Licensing portal and log in with your personal account. Enter Purchase Order number and upload license request file (xdmp_license_request.dat) and you will receive license activation file via email (xdmp_license_new.dat). Using licensing tool complete license activation and distribute the license on proper nodes.
Number of purchased and activated licenses can be found in “Permanent License Activation Report” generated by HYCU MP Licensing portal using your PO number. Report also contains support agreement expiration dates for each purchased product.
Refer to Comtrade LICENSE Entitlement PDF document which was sent to you after purchasing. It contains guidelines and purchase order number (PO#) to activate licenses online at Comtrade MP Licensing portal.
Refer to the product user guide, readme and reference guide documents found in each product ZIP package. These ZIP packages are available on HYCU MP download pages. In case you do not have access, please fill out a form and submit a question.
Check Knowledge Base for most common issues and recommended solutions.
If solution is not found, please collect support information as described in the product User Guide and Submit a new case describing issue in detail.
HYCU support engineers will contact you soon.