Enterprise-class backup and recovery for Jira Service Management
Ensure your Jira data and configurations are safe and recoverable at any time
Challenge
Jira Service Management houses critical ITSM data and configurations, but Atlassian's shared responsibility model places the onus of data protection and recovery on customers, leaving organizations vulnerable to data loss from accidental deletions, malicious actions, or software issues.
Solution
HYCU's offers automated, reliable backups for Jira Service Management, providing one-click restores of assets, configurations, and issues, eliminating lengthy recovery times and manual processes while ensuring data sovereignty and compliance through secure, customer-controlled storage options.
It's more than just about the data
Don't let mistakes disrupt your operations
Learn more about HYCU and Jira Service Management
Common Questions About Backup & Recovery for Jira Service Management
Yes, HYCU provides unified protection for both Jira and Jira Service Management, allowing you to manage backups for both systems from a single platform.
HYCU protects JSM-specific items such as service desks, request types, queues, and organizations.
Absolutely. HYCU backs up Jira Service Management-specific configurations, including request types, request type groups, and service desk project queues.
HYCU can backup and restore JSM requests, request feedback, and request SLAs, ensuring your customer service data is protected.
Yes, HYCU enables granular restoration of JSM components, including assets, requests, and objects.
Start protecting your Jira Service Management data for free
The only solution with comprehensive data protection
- Flexible backup frequency with unlimited retention
- One-click item-level data recovery
- Autopilot backups with ‘set and forget’ policies
- Immutable ransomware-proof copies
- Off-site backup storage in customer owned storage