Say Goodbye to Data Loss: HYCU Brings Instant Recovery to Atlassian Cloud
Ransomware Protection
Ransomware Protection

Say Goodbye to Data Loss: HYCU Brings Instant Recovery to Atlassian Cloud

April 12, 2023

Atlassian Cloud delivers flexibility, interoperability, and the value of SaaS to your Jira, Jira Service Management (JSM), and Confluence applications. However, data loss can occur, just like with any cloud service, due to accidental deletions, corruptions, ransomware attacks, or even natural disasters. This is where HYCU comes in, an Atlassian Ventures-funded company, that provides complete data protection and control for Jira, Jira Service Management, and Confluence.  


One thing that doesn’t change when moving your Atlassian applications (server or data center) to the Atlassian Cloud: the responsibility of your data. Whether deletions, corruptions, ransomware attacks, or boring version control issues, you are responsible for backup and recovery.  

Atlassian Cloud Security Shared Responsibilities

‘Oh $#!%’ where did my data go?

Data loss on your Atlassian Cloud services can be disastrous.

Accidentally deleting data in a Jira project can cause severe development delays, while corrupted data on Jira Service Management can cripple your customer experience and IT productivity. Additionally, losing sites or spaces in Confluence can eliminate critical knowledge and documentation that makes your organization run smoothly. The bottom line is that data loss is a reality, and you cannot afford to take it lightly.

Here are a few scenarios that can lead to disastrous data loss.  


  1. Accidental deletions. Accidental deletions: Did you know that 49% of companies using SaaS services experience data loss1? Mistakes happen, and human error can lead to accidental deletions of important projects or issues in Jira.
  1. Corruptions. Data on Atlassian Cloud can become corrupted due to hardware failures, bugs, script or human error. If you don't have a backup in place, the data is lost forever.
  1. Ransomware. SaaS applications, like Atlassian Cloud, are the #1 target for ransomware attacks, with a 52% success rate2. Whether through a direct ransomware attack or a supply chain attack, data loss of projects, tasks, issues, and bugs can be prevented through regular backups.
  1. Compliance. In the past, you could retain data on-premises and have full control. But now, you need to ensure that data on Atlassian Cloud is not only backed up but also stored offsite to meet compliance and long-term retention standards.

Your data on Atlassian Cloud is far too critical to lose. Backup and recovery will help eliminate needless data loss and downtime from any of these scenarios.  

HYCU + Atlassian = Automated data protection in a few clicks  

HYCU delivers automated and simple backup and recovery for your Jira, Jira Service Management, and Confluence applications on Atlassian Cloud. With HYCU, you can confidently protect your Atlassian Cloud data, ensuring it is always secure, recoverable, and compliant.    


1-Click Backups & Automated Protection of Jira, Jira Service Management, and Confluence  

Using HYCU, you can assign ‘set and forget’ backup policies that will automatically protect your Jira or Jira Service Management projects and Confluence sites and spaces. You can eliminate the need for manual backups and scripts and assign the backup frequency and retention periods your business needs.

Recover entire projects or specific attachments and comments in 1-click  

Deleted an issue in Jira? A blog in confluence? An attachment in Jira Service Management? No problem. Once your backups are automatically running with HYCU, you can recover data instantly, even with specific issues or attachments. All you need to do is select a specific project and click ‘recover.’ Your data will automatically appear. That’s it.  


What can I recover in Jira? Perform project-levelrecoveries or instantly restore epics, bugs, tasks, sub-tasks, attachments, and new features.  

What can I recover in Jira Service Management? Recover entire projects or instantly restore attachments, changes, incidents, and service requests.

What can I recover in Confluence? Recover entire sites and spaces or instantly restore individual blogs, attachments, and comments.


Follow the 3-2-1 Rule  

Offsite data retention is critical for two reasons: resilience and compliance. The 3-2-1 rule has been around for decades, and it is not going away. Maintaining copies of your data offsite will help you avoid disastrous data loss caused by ransomware attacks or natural disasters.  

With HYCU, you can easily select a storage target when you create a backup policy and select the retention time your organization needs. Once a policy is assigned, data is automatically backed up to an offsite location and available for you to recover anytime.    

Protecting all your SaaS applications  

Engineering and IT teams across the globe rely on Atlassian Cloud for development, ITSM, and knowledge sharing. But chances are, your organization depends on an array of SaaS applications and cloud services to keep things running smoothly. The average midsize organization utilizes a staggering 217 SaaS applications3  on average! These platforms, spanning marketing, HR, engineering, sales, and finance, are crucial to your business. But are they properly protected? If your data were to be compromised, could you recover it quickly and easily?

At HYCU, we recognize this as the most pressing data challenge of our time, and we have a solution. While thousands of SaaS applications are used daily, enterprise-class backup providers can only safeguard less than ten. Something needs to change.

Enter R-Cloud: HYCU's groundbreaking low-code development platform for data protection. R-Cloud empowers SaaS providers – including the ones you rely on – to harness HYCU's robust data protection technology, offering self-service backup and recovery directly to customers like you.

R-Cloud has already proven its mettle, delivering unparalleled SaaS data protection for Jira, Jira Service Management, Salesforce, Google Workspace, and numerous other applications and cloud services.

Get ready to transform your organization's data protection strategy with HYCU R-Cloud!

Attending Atlassian Team ‘23? If you are in Vegas for Atlassian Team ‘23, stop by our booth, and we’ll show you how easy it is to protect your Jira, Jira Service Management, and Confluence applications.  


1Oracle and KPMG Cloud Threat Report 2020 series

2Odaseva - The State of SaaS Ransomware Attack Preparedness

3Zylo – 2022 SaaS Data Management Index

Author: Andy Fernandez, Director, Product Marketing, HYCU

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