Account Manager

Posted

September 23 2021

Locations

United States - Illinois, United States - Texas

HYCU is hiring an Account Manager! – We are looking for someone who will own the relationship with our existing accounts. Someone who will be ultimately responsible for ensuring customer satisfaction, customer retention, and customer growth. Is that you? Keep on reading.

You will be responsible for cultivating/developing relationships and penetrating new divisions within organizations. Conducting yourself professionally and acting with a high sense of urgency, you will successfully identify Customer’s IT Initiatives and align them with our Purpose-Built Solutions.

 

LOCATION(s):

Chicago, Illinois

Austin, Texas

Responsibilities:

  • Act as an extension of the customer, being a proactive advocate within HYCU and the customer to accomplish defined objectives
  • Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value
  • Establish trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success
  • Ensure customers are aware of and educated on new features and releases
  • Deliver periodic customer health-checks/Account Reviews
  • Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal
  • Owning Customer’s overall HYCU Experience

 

Requirements:

  • Channel Experience required; VAR experience strongly preferred
  • Experience with SFDC or similar CRM
  • Ability to work collaboratively with various internal teams such as Customer Success, Engineering, Marketing, Sales Ops, and Product teams
  • Ability to identify new opportunities in a consultative manner
  • Strong Verbal and written communication skills
  • Entrepreneurial spirit, works well under pressure
  • Experience presenting and building out sales decks
  • 1-3 years quota carrying technology sales experience
  • You’re competitive in nature, constantly striving to succeed
  • Bachelor’s degree or equivalent experience

 

What we offer:

  • An excellent international team in Slovenia, Bosnia and Herzegovina, Serbia, and USA
  • Education, coaching, and support for your personal development
  • An international, professional environment with exciting opportunities
  • Many benefits that support your personal life: flexible working hours, family-friendly business

Get to Know Us!

We Make it Easy to Thrive in a Hyper-Simple Hyper-converged World.
Want to learn more about joining HYCU?